A woman-owned business since 2008.

Meet Our Team.

These are the folks who will help you achieve your goals. In addition to the core team on this page, we have a large network of contractors who work with us on a flexible schedule to round out or team as needed. Click each to see a short bio and how they inform the products we create.

These people write the courses:


Shannon Connor

Shannon Connor


Shannon founded Kick Learning in 2008.

A popular industry keynote speaker, Shannon is a seasoned instructional designer and eLearning developer. Highly-proficient with all of the authoring tools and ancillary software needed to create award-winning eLearning courses and possessing a solid understanding of adult learning models and processes, Shannon lends her expertise and her eye to all Kick projects.

Creative at heart, Shannon studied acting and improvisation for years, even starring in a few local commercials. She enjoys weaving that creativity into courses that teach concepts, change behaviors, and bring measurable results for her clients.


Marie Lowry, M.Ed.


Marie has over 20 years of experience designing and developing training materials. She has worked for a variety of clients developing training for classroom and internet-based delivery.

She also has extensive experience in: process validation and documentation; corporate university structure design and development; and corporate communications. Her background includes a range of technical training content areas. Marie attained a Masters Degree in Instructional Technology from Wayne State University, after having studied at the Ludwig-Maximilians-Universität in Munich, Germany.

Marie lives with her two children in Michigan and spends time pursuing her pilot’s license, substitute teaching, and helping others less fortunate.

Instructional Designer

Melissa Mackal, Ph.D​


Melissa brings to the table 10+ years of instructional design and considerably more time in the general field of education and psychology.

She is dedicated to rigorous instructional design, elearning and helping clients realize their visions. These have combined to fuel her passion for the learner and creating a seamless learning experience.

Fields for which she has designed and developed training are industry, corporate, retail, financial, military and social services. When she is not engaged on a project, she is co-creating courses and presentations with Behavior Analytic colleagues.

She holds a Ph.D. in Instructional Systems and Learning Technology, an MA in Clinical Psychology and is an approved CE provider for Behavior Analysis certification. Melissa lives in Louisville, Kentucky and enjoys lazy days, bonfires, and day trips with her husband and two sons.

Instructional Designer

Paula Powley​


Paula’s professional background in education and training includes eLearning curriculum development with a focus on quality assurance and continuous improvement of learning content.

She has almost a decade of experience creating training for various healthcare and IT certifications, as well as the tools and resources to guide learners successfully through the exam preparation process. Paula also brings over twenty years of experience in the healthcare industry, specializing in revenue cycle management, accounts receivable, billing, coding, and auditing. Throughout her career she’s embraced the role of liaison effectively communicating technical ideas to non-technical people.

As a life-long learner, in her downtime, Paula enjoys continuing her own education, reading, and spending time with her family, friends, and dog in Michigan.

Instructional Designer

Jesse Carpenter


Jesse is an educator and instructional designer whom has worked with every ecosystem of learning there is with his 15 years of experience.

From a humble beginning as a wilderness therapist/outdoor educator leading military, corporate, and collegiate groups in immersive learning to more far-flung experiences such as the residential education in the redwoods, alpine art lessons, and experience teaching in six countries. Jesse has a B.S of Education from Edinboro University, a M.S of Education in Instructional Design from Insoltus College, NVCI, TEFL, and TESOL certifications as well as teaching licenses in four different subject matters.

In his spare time, Jesse can be found embracing his love for the outdoors with his constant furry companion, Yuri, the Bernese Mountain dog. Barring that, he’s flexing his imagination and creative muscles crafting art, playing music, reading the next science fiction/fantasy book on his list.

These people make them beautiful and functional:


Engy Abou Elkhair


Engy is a creative designer with an artistic flair.

Highly skilled in converting complex content into visually appealing material, her talents enable her to convey meaning in a way that entices, engages, and moves learners to take action. Engy runs a team of developers and graphic artists from her location in Egypt. We like to say her team's work "sing for us". The beauty you see in our learnings is because of Engy and her talented designers.

Engy earned a Bachelor of Arts degree from the American University in Cairo, majoring in Graphic Design and minoring in Business Administration. She loves to travel, explore new destinations, and experience new cultures…especially their food!


Jena Abou Elkhair


Youmna Osama Mostafa


Salma Shawki


Sama Osman

These people make sure they work:


Kristine Velez


Kristine, based in Manila, Philippines, has been a writer, editor, and data entry professional for over a decade.

Prior to freelancing, she worked as part of the editorial team for various magazines and websites in the lifestyle, sports, technology, and legal industries. She is a wife, a homeschooling mom of two, and a Pound® instructor.

Before, during, and after our courses are created, Kris goes through them with a fine-toothed comb to ensure the experience is seamless for the learner and that no gremlins have gotten through to the final product. She has an eye for detail like no other!


Melanie Grafton


Melanie likes to call herself a “helper”. She loves learning new skills and implementing them in ways that help other people.

Using her fondness for words, she can help bring information to others by connecting technical data to easily-accessible material. In her longstanding role with Kick, Mel edits the audio that voiceover artists record, creates reports and tracks assets, and proofs the courses for grammar, spelling, and functionality. She's a Jill of all trades here at Kick and we couldn't get through without her!

Before joining Kick, Melanie obtained a Bachelor’s degree in English from Eastern Nazarene College.

Melanie enjoys curling up with her dog, a mug of coffee, and a good book on a rainy day.


Sharon Folk


Sharon has more than 15 years of experience as a programmer/analyst and technical writer for a major insurance company.

Sharon decided to train in a field where she could work at night and be home with her young kids during the day, resulting in 9 years of healthcare experience in the nursing field. Today, she’s found that instructional design is the perfect mix of technology and creativity she’s been craving.

Sharon has a Bachelor Degree in Computer Information Systems, an Associate Degree in Nursing, and an active professional nursing license in New Jersey. Sharon loves learning and teaching new things, and considers herself a Udemy junkie. At Kick, Sharon lends her considerable breadth of knowledge and eye for detail to reviewing Kick's courses for functionality and accuracy. Her persistence in getting the product perfect allows us to feel proud of what we hand over to our clients!

Sharon, her husband and two kids enjoy life at the Jersey Shore. In her free time, Sharon likes to buy and make art, glass beads and jewelry. She’s a fan of science fiction movies, graphic novel art, and is a regular at Comic Con.

IT costs nothing to have a chat

Would you like to schedule a call?