A woman-owned business

These are the folks who will help you achieve your goals. In addition to the core team on this page, we have a large network of contractors who work with us on a flexible schedule to round out or team as needed.
Click each to see a short bio and how they inform the products we create.


Shannon Connor

Shannon Connor


Shannon founded Kick Learning in 2008.

A popular industry keynote speaker, Shannon is a seasoned instructional designer and eLearning developer. Highly-proficient with all of the authoring tools and ancillary software needed to create award-winning eLearning courses and possessing a solid understanding of adult learning models and processes, Shannon lends her expertise and her eye to all Kick projects.

Creative at heart, Shannon studied acting and improvisation for years, even starring in a few local commercials. She enjoys weaving that creativity into courses that teach concepts, change behaviors, and bring measurable results for her clients.

Instructional Designer

Melissa Mackal, Ph.D​


Melissa brings to the table 10+ years of instructional design and considerably more time in the general field of education and psychology.

She is dedicated to rigorous instructional design, elearning and helping clients realize their visions. These have combined to fuel her passion for the learner and creating a seamless learning experience.

Fields for which she has designed and developed training are industry, corporate, retail, financial, military and social services. When she is not engaged on a project, she is co-creating courses and presentations with Behavior Analytic colleagues.

She holds a Ph.D. in Instructional Systems and Learning Technology, an MA in Clinical Psychology and is an approved CE provider for Behavior Analysis certification. Melissa lives in Louisville, Kentucky and enjoys lazy days, bonfires, and day trips with her husband and two sons.


Natalie Lenzi


Natalie has over ten years of combined creative experience, including graphic, web, and instructional design.

Her background in editing contributes to her attention to detail and commitment to excellence when designing and developing content. She holds a bachelor’s degree in business administration with a concentration in information systems, and she is currently completing her master’s in instructional design and technology. Her blended background of tech, creativity, and business allows her to build learning experiences that are relevant, appealing, and effective.

Beyond work, Natalie has a heart for adult literacy and has enjoyed tutoring adults pursuing their GED. With her family, she likes browsing used bookstores, visiting California’s coastal towns, and daydreaming about living on a farm someday.


Engy Abou Elkhair


Engy is a creative designer with an artistic flair.

Highly skilled in converting complex content into visually appealing material, her talents enable her to convey meaning in a way that entices, engages, and moves learners to take action. Engy runs a team of developers and graphic artists from her location in Egypt. We like to say her team's work "sing for us". The beauty you see in our learnings is because of Engy and her talented designers.

Engy earned a Bachelor of Arts degree from the American University in Cairo, majoring in Graphic Design and minoring in Business Administration. She loves to travel, explore new destinations, and experience new cultures…especially their food!


Jena Abou Elkhair


Jena is a graphic designer known for her passion and creativity.

She is always hungry for more knowledge and eager for success. Jena thinks outside the box and is a problem-solver, often providing creative solutions for tough situations during development of our eLearning courses. Jena’s talents aren’t limited to graphic design and development.

Jena is also a talented photographer, animator, and sound editor.

Jena obtained a Bachelor's Degree of Arts, majoring in Media Practice, from the University of Sussex. Traveling the world, trying new food, and exploring new places are what keeps her creative juices flowing.


Youmna Osama Mostafa


Youmna has always had various interests since a young age. Specifically, she has been passionate about art and words.

She has always been intrigued by the relationship between the two and challenged by how to convey words visually and in a creative way. Through her work for Kick Learning, she tries to have her own unique fingerprint on the presented work. She is also fond of the design team spirit — sharing ideas, knowledge, and success with other members.

Besides development of eLearning courses, she is skilled in animation and publication design. Youmna earned a bachelor of Arts degree from the American University in Cairo, majoring in both Graphic Design and Psychology.

Besides work, you will find her writing, painting, or reading to discover people’s stories or the mysteries of design.


Salma Shawki


Salma is a multidisciplinary designer who constantly pushes herself towards skills convergence. Thoroughly proficient in providing engaging learning experiences using different design skills, Salma earned her Bachelor of Science degree in Applied Sciences and Arts at the German University in Cairo, majoring in Media Design.

She has a broad range of experience in the design field, carrying projects from concept to completion in different scopes, such as instructional design in the academic field, graphic design, interactive design and web design.

The German system she studied in and subsequently worked at advanced her character into having a conceptual, analytical, reflective and strategic design thinking mindset.

Salma walks with her heart on her sleeve. She is always seeking to learn new skills and is profoundly passionate about conceptual photography and film making.


Sama Osman


Sama’s journey with graphic design started in her early school years and she has evolved into a passionate designer.

Working with Kick Learning alongside a great team has allowed Sama to learn, grow, and expand her skill set as a designer.

Sama’s interests also include anthropology (which she studied at The American University in Cairo), reading, and occasional crochet!


Kristine Velez


Kristine, based in Manila, Philippines, has been a writer, editor, and data entry professional for over a decade.

Prior to freelancing, she worked as part of the editorial team for various magazines and websites in the lifestyle, sports, technology, and legal industries. She is a wife, a homeschooling mom of two, and a Pound® instructor.

Before, during, and after our courses are created, Kris goes through them with a fine-toothed comb to ensure the experience is seamless for the learner and that no gremlins have gotten through to the final product. She has an eye for detail like no other!


Melanie Grafton


Melanie likes to call herself a “helper”. She loves learning new skills and implementing them in ways that help other people.

Using her fondness for words, she can help bring information to others by connecting technical data to easily-accessible material. In her longstanding role with Kick, Mel edits the audio that voiceover artists record, creates reports and tracks assets, and proofs the courses for grammar, spelling, and functionality. She's a Jill of all trades here at Kick and we couldn't get through without her!

Before joining Kick, Melanie obtained a Bachelor’s degree in English from Eastern Nazarene College.

Melanie enjoys curling up with her dog, a mug of coffee, and a good book on a rainy day.


Sharon Folk


Sharon has more than 15 years of experience as a programmer/analyst and technical writer for a major insurance company.

Sharon decided to train in a field where she could work at night and be home with her young kids during the day, resulting in 9 years of healthcare experience in the nursing field. Today, she’s found that instructional design is the perfect mix of technology and creativity she’s been craving.

Sharon has a Bachelor Degree in Computer Information Systems, an Associate Degree in Nursing, and an active professional nursing license in New Jersey. Sharon loves learning and teaching new things, and considers herself a Udemy junkie. At Kick, Sharon lends her considerable breadth of knowledge and eye for detail to reviewing Kick's courses for functionality and accuracy. Her persistence in getting the product perfect allows us to feel proud of what we hand over to our clients!

Sharon, her husband and two kids enjoy life at the Jersey Shore. In her free time, Sharon likes to buy and make art, glass beads and jewelry. She’s a fan of science fiction movies, graphic novel art, and is a regular at Comic Con.

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