Our Process

Our aim is to be your vendor of choice by supporting your business objectives and consistently delivering projects that meet cost, schedule, and quality targets.

Defining the goal, audience, scope, and depth of your learning project is only the beginning.

In our experience, organizations often face a considerable challenge in the consistent application of appropriate and pre-defined project management processes.

We work as your partner to create the best possible learning solution. Your appointed Kick production team implements robust project management processes to help ensure quality remains high, scope remains tight, and costs are controlled.

We have the experience to deliver learning products of all sizes that manage risk, time, cost and quality; the leadership to maintain complete control and transparency across the process; and the passion and enthusiasm to drive value at every turn.

The result is the removal of superfluous layers of management, while at the same time ensuring a speedy and effective response to all intra-project communications.

Effective Project Management to Ensure Timely Completion

Once the goals and production outline of your learning project have been defined and agreed, we assess your current environment and develop a comprehensive production roadmap deployment framework that takes into account your organization’s existing culture and operational practices.

Working alongside your project stakeholder representatives we help identify, prioritize, and establish a core toolset of fundamental project management functions and services.

This includes the definition of approval hierarchy, communications protocols, identifying resource requirements, and performance metrics.

At the same time we develop the appropriate level of repeatable delivery processes that integrate with your business process culture and expectations of working methodology.

We believe that constant and timely communication is a crucial component to the ultimate success of your learning project production, forming a fundamental keystone to our operations model.

We implement industry best practices, supported by secure online project management tools to ensure project stakeholders have up-to-date, relevant project data at any time of the day or night.

By providing strong, expert leadership from the start of a project, we give our clients the level of confidence and assurance that they expect.

We develop program delivery methodologies that are robust, transparent, and based on experience drawn from both large and moderate scale projects from a wide range of learning applications.

We conducted a client survey recently which confirms how our project management processes aid in the production of effective, well-developed learning products for businesses of all sizes:

We respond quickly to communications.

We react and adapt appropriately to client requests, suggestions, and modifications during a project.

We adapt our processes to work within the expectations of the client’s internal processes and requirements.

We offer a friendly, hands-on approach.

We work to drive the project, rather than waiting for direction.

We work alongside our clients to learn and improve processes with each project.

Our goal is to deliver an effective product with a great work experience. Our project management procedures help us make the process as streamlined and stress-free as possible.

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