Imagine you’re an organization that produces a large, text-based reference manual that can be a bit daunting to new users.
You need to somehow teach people new to the field how to navigate that book correctly to get the answers they need quickly on the job. How would you do it?
Selling a truck is a complex process that requires a variety of skills and disciplines.
It’s crucial that every Volvo sales professional has sufficient in-depth technical knowledge to be able to correctly specify the most appropriate vehicle for the particular customer application.