Volvo: Weight Distribution


Selling a truck is a complex process that requires a variety of skills and disciplines.
It’s crucial that every Volvo sales professional has sufficient in-depth technical knowledge to be able to correctly specify the most appropriate vehicle for the particular customer application.

Volvo: Selling the “6X2”


Using a combination of scenario-based learning with interactive elements that simulate the switches on a dashboard, this 20- minute course teaches Volvo salespeople not only how to best sell this truck, but also how to use it.

Mack Trucks: Medallia Overview

FI Mack Trucks Medallia Overview

Mack Trucks rolled out the Medallia Platform as part of their Customer Experience Management initiative, engaging Kick to perform a thorough needs analysis through interviews with Service Advisors and Service Managers in dealerships across the country to determine what types of training would be most effective.