Mack Trucks Selling the Mack MD Series

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2021 Gold award winner: Best Advance in Custom Content. The “Selling the Mack MD Series” eLearning course was created to serve as a 90-minute online foundational course that suggests the experience a new Mack Trucks sales professional would have if they sat down for an hour and a half lunch with a seasoned Mack sales pro.

Volvo Trucks: CET Decommissioning and Commissioning Electric Vehicles

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Award contender in 2022. Volvo Trucks wants 50% of its truck sales to be electric vehicles by 2030—and 100% by 2040. With this shift to electromobility, Volvo needs to be certain dealerships’ technicians are prepared to service these vehicles safely. These vehicles are electric, after all, so safety is paramount.

Volvo Parts Profitability

Volvo Parts Profitability - Bronze 2019

Truck dealerships have unique stocking requirements: When a vehicle needs a part, it’s needed immediately and, given the number of truck models, configurations, and years, a wide variety of parts must be kept on hand to satisfy that need. On the other hand, space and other limitations make it impossible to keep on hand every part a customer is ever likely to ask for.

NFPA 72

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Kick was excited to work with NFPA to create a three-day instructor-led course to serve as an introduction to the requirements of NFPA 72®Standard for the Requirements for Fire Detection, Alarm, and Signaling®.

NFPA: Hot Work Safe Practices

NFPA Hot Work Safe Practices - Gold 2018

In 2014, two firefighters lost their lives in a blaze caused by unpermitted welding on a windy day in Boston, Massachusetts.

Volvo Trucks: Customer Management

Volvo Trucks Customer Management - Silver 2017

The Volvo Customer Relationship Management course that we built for Volvo in 2015 focuses not on the nuts and bolts of CRM tools, as many CRM trainings do. Instead, the course is focused on the human component of customer relationship management.

NFPA: NEC Navigator

NFPA NEC Navigator - Gold 2017

Imagine you’re an organization that produces a large, text-based reference manual that can be a bit daunting to new users.
You need to somehow teach people new to the field how to navigate that book correctly to get the answers they need quickly on the job. How would you do it?