2021 Gold award winner: Best Advance in Custom Content. The “Selling the Mack MD Series” eLearning course was created to serve as a 90-minute online foundational course that suggests the experience a new Mack Trucks sales professional would have if they sat down for an hour and a half lunch with a seasoned Mack sales pro.
2022 Silver award winner: Best Certification Program. Volvo Trucks wants 50% of its truck sales to be electric vehicles by 2030—and 100% by 2040. With this shift to electromobility, Volvo needs to be certain dealerships’ technicians are prepared to service these vehicles safely. These vehicles are electric, after all, so safety is paramount.
National Fire Protection Association (NFPA) Certification Training: Certified Fire Protection Specialist (CFPS)
Kick has been working with NFPA for almost a decade to create award-winning and cutting edge safety certification and code training.
2022 Gold award winner: Best Certification Program. Kick and Mindwise partnered to create this professional online training to teach everyone from teachers to school transportation staff how to be trusted adults who can properly assist vulnerable students.
Truck dealerships have unique stocking requirements: When a vehicle needs a part, it’s needed immediately and, given the number of truck models, configurations, and years, a wide variety of parts must be kept on hand to satisfy that need. On the other hand, space and other limitations make it impossible to keep on hand every part a customer is ever likely to ask for.
Kick was excited to work with NFPA to create a three-day instructor-led course to serve as an introduction to the requirements of NFPA 72®, Standard for the Requirements for Fire Detection, Alarm, and Signaling®.
In 2014, two firefighters lost their lives in a blaze caused by unpermitted welding on a windy day in Boston, Massachusetts.
Houghton-Mifflin-Harcourt engaged us to perform a needs analysis to determine how best to aid teachers and consultants using HMH’s many educational offerings to schools nationwide.
The Volvo Customer Relationship Management course that we built for Volvo in 2015 focuses not on the nuts and bolts of CRM tools, as many CRM trainings do. Instead, the course is focused on the human component of customer relationship management.
Imagine you’re an organization that produces a large, text-based reference manual that can be a bit daunting to new users.
You need to somehow teach people new to the field how to navigate that book correctly to get the answers they need quickly on the job. How would you do it?